We move you in. That is not an upsell.

Setup is part of what you are buying

Not a professional services line on the invoice, and not a PDF of instructions. We do the work, and we keep going until the lab is genuinely using it rather than until the account exists.

The trial stays open while this happens. If the lab does not adopt it, you have lost a few meetings.

1. We read what you haveSend the spreadsheets, however messy, and whatever exists only on paper. We work out the schema they imply and tell you what we found, including the contradictions.
2. We build the warehousesColumns typed, units set, identifiers chosen, alerts configured against the thresholds your lab actually cares about.
3. We move the data inIncluding the entry of anything that is not machine readable. You check a sample, we fix whatever is wrong, and we do not call it done until you agree it is.
4. We train the peopleOne session for the lab and one for whoever will run it, in Czech or English. Recorded if you want it for the next person who joins.
5. We stay reachableThrough the trial and after it. The feedback button inside the app reaches us directly, not a queue.